Played an active role in the development and adoption worldwide of international management system standards for Quality and the Environment. Working with representatives of over 100 countries, in an ideal position to bring understanding to business applications
Oversaw development through consensus negotiation of international quality standards for publication (e.g. ISO 9001:2000 standard certifications now exceed 900,000 worldwide)
Responsible to Director General ISO for future management systems standards coordination. Negotiated terms of reference with international delegates to set guidelines for new standards direction